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如何写投诉申诉报告?(范文)

导语:本文介绍了如何写投诉申诉报告的范文,包括投诉信的结构、内容要点和语言风格等。同时,提供了一些常用的投诉申诉信写作技巧和注意事项。

Dear Sir/Madam,

I am writing to file a complaint regarding the poor service I received at your establishment on [date]. I visited your restaurant with my family for a special occasion, but unfortunately, the experience was far from satisfactory.

Firstly, the food that we ordered took an excessively long time to arrive. We had to wait for almost an hour before our orders were served, which was extremely disappointing. Moreover, when the food arrived, it was cold and not properly cooked, which made it even more unappetizing.

Secondly, the staff members were very unprofessional and rude. They seemed disinterested in serving us and did not bother to apologize for the delay or the poor quality of the food. Furthermore, when we asked to speak to the manager, we were informed that he was not available, which was unacceptable.

Lastly, the overall atmosphere of the restaurant was not pleasant. The tables were dirty, and the restaurant was poorly lit, which made it difficult to enjoy our meal.

In light of the above, I request that you take immediate action to rectify the situation. I would appreciate if you could offer a sincere apology and compensation for the inconvenience caused. Additionally, I urge you to take steps to improve the service quality and cleanliness of your establishment to avoid such incidents in the future.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Yours sincerely,

[Your Name]

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